Terms and Conditions – Q789 Game Pakistan Gaming Platform

01Acceptance of Terms

By accessing, browsing or using Q789 Game — whether through the website at q789game.vip, the mobile browser version or the Android app — you confirm that you have read, understood and agreed to these Terms and Conditions in full. These terms apply to all users regardless of how they access the platform.

Q789 Game reserves the right to update or modify these terms at any time. When changes are made, the updated version will be published on this page with a revised date. Your continued use of the platform following any update constitutes acceptance of the new terms. If you disagree with a change, you must stop using Q789 Game immediately.

These terms should be read alongside the Privacy Policy and the Responsible Gaming guidelines, both of which form part of the overall agreement between you and Q789 Game.

02Eligibility & Age Requirements

Q789 Game is strictly for adults. You must be at least 18 years of age to register an account, make a deposit, place bets or access any game on the platform. By registering, you confirm that you are 18 or older and that you are not accessing the platform from a jurisdiction where online gaming is prohibited.

You are solely responsible for ensuring that your use of Q789 Game complies with any applicable laws in your location. The platform does not warrant that its services are legal in every jurisdiction. If you are unsure about the rules in your area, you should seek independent legal advice before using the platform.

Q789 Game does not accept registrations from users who have previously been self-excluded, whose accounts have been closed for violations, or who are acting on behalf of a third party. One account per person is permitted — creating multiple accounts will result in all accounts being suspended.

03Account Registration & Security

To use Q789 Game you must register a personal account. During registration you are required to provide accurate, truthful and up-to-date information. Providing false or misleading information is grounds for immediate account suspension.

• Each user may only hold one account. Duplicate accounts are not permitted.
• You are responsible for keeping your login credentials secure. Do not share your password with anyone.
• Q789 Game will never ask for your password via email, chat or phone. Any communication requesting your password should be treated as fraudulent.
• If you suspect your account has been accessed without your permission, contact support immediately at [email protected].
• Q789 Game reserves the right to suspend or close accounts that show signs of fraudulent activity, collusion or abuse of the platform.

You must keep your registered contact information — including your mobile number and email address — current. Failure to maintain accurate contact details may delay verification, withdrawals or support responses.

04Deposits & Payments

All transactions on Q789 Game are conducted in Pakistani Rupees (PKR). There are no currency conversions and no exchange rate charges applied to your account. Supported deposit methods include JazzCash, Easypaisa, Raast, bank transfer and debit or credit cards.

• Deposits are credited to your account balance once confirmed by the payment provider.
• Minimum and maximum deposit limits apply and may vary by payment method. Current limits are displayed during the deposit process.
• You may only deposit funds from payment methods registered in your own name. Third-party deposits are not permitted.
• Q789 Game does not accept cash deposits or anonymous payment methods.
• In the event of a failed deposit, funds are returned to the originating account. If you experience a failed deposit that has not been reversed within 3 business days, contact support.

Q789 Game uses standard security protocols to protect payment transactions. The platform does not store complete card or wallet credentials. All payment data is handled in accordance with the Privacy Policy.

05Withdrawals

Withdrawals can be requested to any of the supported PKR payment channels including JazzCash, Easypaisa, Raast and bank transfer. Withdrawals are only processed to accounts or wallets registered in the same name as your Q789 Game account.

• Withdrawal requests are subject to identity verification. You may be asked to provide documentation before your first withdrawal is processed.
• Minimum withdrawal amounts apply and vary by method. These are displayed at the time of the withdrawal request.
• Funds derived from bonus credits may be subject to wagering requirements before becoming withdrawable. See the Bonuses section below.
• Q789 Game aims to process withdrawal requests promptly. Processing times vary by method and may take longer during high-traffic periods.
• Withdrawals may be delayed or suspended if there are active investigations into account activity, outstanding verification requirements or concerns about fraud.

06Bonuses & Promotions

Q789 Game offers various bonuses and promotional offers to registered players. All bonuses are subject to specific terms that are published at the time of the offer. By claiming any bonus, you agree to the terms attached to that specific promotion.

• Bonuses are credited to your account in accordance with the stated conditions of each individual promotion.
• Wagering requirements must be met before bonus-funded winnings can be withdrawn. The applicable wagering multiplier is stated in the promotion terms.
• Bonuses are non-transferable and cannot be exchanged for cash except where explicitly stated.
• Q789 Game reserves the right to withdraw, modify or cancel any promotion at any time. Players will be notified where possible.
• Abuse of bonus offers — including creating multiple accounts to claim the same bonus — will result in account suspension and forfeiture of all associated funds.
• Only one welcome bonus per household or device is permitted.

If you are unsure about the terms of any active promotion on your account, contact the Q789 Game support team for clarification before you start playing with bonus funds.

07Sports Betting Rules

The sports betting section of Q789 Game covers cricket, PSL, T20 internationals, football, esports and a range of other sports. All bets are placed at your own risk. Q789 Game does not guarantee any particular outcome and makes no representation about the expected return of any bet.

• Bets are accepted up to the point a market is suspended or closed. Bets placed after a market closes will be voided.
• In the event of a match being abandoned, postponed or decided by walkover, Q789 Game's settlement rules for the relevant sport will apply. Results are final once markets are settled.
• Minimum and maximum stake amounts apply per market. These are shown on the bet slip before you confirm a bet.
• Live betting markets are subject to delays. Q789 Game accepts no responsibility for bets placed based on information that was not reflected in the live odds at the time of placement.
• Obvious pricing errors — for example, odds that are clearly incorrect due to a system error — will be voided. Q789 Game reserves the right to void bets placed at manifestly incorrect prices.
• Accumulator bets require all selections to win. If one selection is voided, the accumulator is recalculated with the remaining selections.

Q789 Game may restrict or close the betting account of any user who is found to be exploiting pricing errors, abusing promotions, or engaging in any form of match fixing or fraudulent activity.

08Casino & Game Rules

The casino section of Q789 Game includes live dealer tables, slot titles and fish games. All games are operated by third-party game studios and are subject to their own return-to-player (RTP) rates and game mechanics, which are independent of Q789 Game.

• Game results are determined by certified random number generators (RNG) or by live dealer processes. Q789 Game does not manipulate game outcomes.
• Minimum and maximum bet limits vary by game and are displayed within the game interface before play begins.
• In the event of a game disconnection mid-round, the round will be settled according to the game provider's standard rules. Q789 Game support can assist if a round result is unclear after reconnecting.
• Malfunction of any game software voids all related play and stakes are returned. This applies to both slots and live dealer games.
• Players may not use any automated software, bots or scripts to interact with casino games. Detection of such tools will result in immediate account suspension.

Fish games operate on a skill-and-luck hybrid model where different weapons and targets carry different point multipliers. Game rules including multiplier values and bonus trigger conditions are displayed within each individual fish game title.

09Responsible Gaming

Q789 Game is an entertainment platform. All gaming activity on this platform involves financial risk, and there is no guarantee of winning. You should only wager amounts you can genuinely afford to lose without it affecting your daily life, household finances or responsibilities.

• Deposit limits: You can set a cap on daily, weekly or monthly deposits through your account settings. Once a limit is set, it takes effect immediately and cannot be raised until the set period ends.
• Session reminders: Optional notifications let you know when you have been playing for an extended period so you can decide whether to continue or take a break.
• Self-exclusion: You can suspend your own account for a defined period through account settings. Self-exclusion cannot be reversed before the period expires.
• Q789 Game is strictly 18+. If someone in your household is at risk, use the self-exclusion feature and contact support to discuss additional restrictions.

If gaming is causing you stress, affecting your finances or becoming difficult to control, please stop and seek help. The Responsible Gaming page has more tools and guidance. Q789 Game support is available 24/7 to help you access any of these features.

10Prohibited Conduct

The following actions are strictly prohibited on Q789 Game. Engaging in any prohibited conduct will result in account suspension, forfeiture of funds and, where appropriate, reporting to relevant authorities.

• Creating more than one account per person or using another person's account.
• Providing false identity information during registration or verification.
• Using funds sourced from illegal activity to make deposits.
• Colluding with other players to manipulate game or betting outcomes.
• Exploiting software bugs, glitches or pricing errors to gain an unfair advantage.
• Using automated bots, scripts or any third-party software to interact with the platform.
• Attempting to reverse deposits already used in play via chargeback claims with your bank or payment provider.
• Abusing bonus offers by creating multiple accounts, using VPNs to circumvent restrictions or any other method of manipulation.
• Accessing the platform on behalf of another person or acting as an agent for a third party.

Q789 Game reserves the right to investigate any account at any time if there are reasonable grounds to suspect prohibited conduct. During an investigation, affected accounts may be temporarily suspended and pending withdrawals placed on hold.

11Privacy & Data

Q789 Game collects and processes personal data as part of account registration, payment processing and platform operation. The types of data collected, how it is used and how it is protected are described in detail in the Privacy Policy, which forms part of these Terms and Conditions.

• Your personal data will not be sold to third parties for marketing purposes.
• Data may be shared with payment processors and identity verification providers as required to operate the platform.
• Q789 Game uses industry-standard security measures to protect your data. However, no online platform can guarantee absolute security.
• You have the right to request a copy of the personal data held about you. Contact [email protected] to make a data access request.

12Limitation of Liability

Q789 Game provides the platform on an "as available" basis. While every effort is made to ensure uptime and reliability, the platform does not guarantee uninterrupted access and accepts no liability for losses resulting from service interruptions, technical faults or events outside its control.

• Q789 Game is not liable for any indirect, consequential or financial losses resulting from your use of the platform.
• Q789 Game's maximum liability to any individual user in connection with any claim arising from use of the platform is limited to the net deposits made by that user in the 30 days preceding the claim.
• Q789 Game is not responsible for losses arising from a user's failure to secure their account credentials or from unauthorised access resulting from the user's own negligence.
• Game results and betting outcomes are final once settled. Q789 Game does not accept liability for decisions made based on incorrect or misread information displayed on the platform.

13Changes to These Terms

Q789 Game may update these Terms and Conditions at any time. Changes take effect from the date they are published on this page. Significant changes will be communicated to registered users where possible via the contact details held on their account.

It is your responsibility to check this page periodically to stay informed of any updates. Continued use of the platform after changes are published constitutes your acceptance of the revised terms. If you do not agree with a change, you should stop using Q789 Game and may close your account by contacting support.

14Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, the Q789 Game support team is available 24 hours a day, 7 days a week. You can reach the team through the following channel:

You can also visit the FAQ page for answers to common questions about accounts, deposits, withdrawals and game rules.